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Renewing Your SAS License

Details: Right-click the SETINIT file for your operating system and save the file to your desktop. This file will be saved as a text (.txt) file. Close SAS; From the Start menu, select All Programs > SAS > Utilities. Right-click Renew SAS Software (or Renew SAS Software (64-bit) if you are running a 64-bit version of the software) and select Run as

› Verified 5 days ago

› Url: https://itservices.usc.edu/stats/sas/renewal/ Go Now

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Connecting with Cisco AnyConnect (Windows)

Details: Table of Contents Login and Download VPN Software Install AnyConnect VPN Client Connect with AnyConnect VPN Getting Help Some USC online-based services require access through on-campus USC Secure Wireless or a wired network connection. USC offers a Virtual Private Network (VPN) connection to provide secure remote access to these services when you are off-campus. When …

› Verified 6 days ago

› Url: https://itservices.usc.edu/anyconnect/windows/ Go Now

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Installing SPSS for Windows

Details: This page provides instructions on how to install IBM SPSS Statistics on a computer running Windows 7, Windows 8 (8.1), or Windows 10. Installation Instructions Install the IBM SPSS Statistics file you downloaded from software.usc.edu/spss. The installer should begin running. On the IBM SPSS Statistics – InstallShield Wizard screen, click Next. On the Software License […]

› Verified 9 days ago

› Url: https://itservices.usc.edu/stats/spss/installwin/ Go Now

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Connecting to SIS with SecureCRT

Details: Once you have downloaded the software to your computer, double-click the installation file to begin the installation process. Click File then Connect. The Session Manager will appear. Click the “+” icon. Choose the SSH2 protocol and click Next. Input the information below: The Hostname field should be sis.usc.edu. The Port field should be 22.

› Verified 2 days ago

› Url: https://itservices.usc.edu/sis/securecrt2/ Go Now

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Connecting with Cisco AnyConnect (Mac OS)

Details: Search for the downloaded file on your computer and double-click it. An Install AnyConnect Secure Mobility Client pop-up window will open. Click Continue. This will initiate the installation. On the Software License Agreement screen, click Continue. On …

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› Url: https://itservices.usc.edu/anyconnect/mac/ Go Now

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Applying Your JMP License

Details: On the Save License As screen, click Save to save the license file to the default location. You will see a dialog box that says “Your license has been accepted. Thank You.”

› Verified 3 days ago

› Url: https://itservices.usc.edu/stats/jmp/applylicensewin/ Go Now

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Cloudapps.usc.edu (VDI)

Details: Select Deny if you want to save files online. It may take a few minutes for the Window 8 screen to load. Once you are at the Start menu, you can search for your desired software application or click All Programs to see a list of all available. Accessing Cloudapps.usc.edu through a Web Browser. Go to cloudapps.usc.edu. Click VMware Horizon HTML

› Verified 1 days ago

› Url: https://itservices.usc.edu/vdi/ Go Now

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Installing SPSS for Mac OS X

Details: This page provides instructions on how to install IBM SPSS Statistics on a computer running Mac OS X 10.10 (Yosemite), Mac OS X 10.11 (El Capitan), or Mac OS X 10.12 (Sierra). Installation Instructions Install the IBM SPSS Statistics file you downloaded from software.usc.edu/spss. Double-click the SPSS Statistics Installer icon on your desktop. You may […]

› Verified 9 days ago

› Url: https://itservices.usc.edu/stats/spss/installmac/ Go Now

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Information Security Tips

Details: Antivirus software is designed to detect and destroy computer viruses. Always make sure you are using the most up to date antivirus software . Windows 8 and newer Windows versions have Windows Defender built in. USC provides free antivirus software (Sophos Endpoint Security) for USC account holders at software.usc.edu.

› Verified 1 days ago

› Url: https://itservices.usc.edu/security/tips/ Go Now

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Configuring SANDS for Windows

Details: Double-click the SANDS Network Mapper 1.5.1 file to install the software. Restart your computer to complete the installation. Configuring the SANDS Network Mapper Tool. Double-click the SANDSMapper v1.5 icon on your desktop to launch the SANDS Network Mapper tool.

› Verified 7 days ago

› Url: https://itservices.usc.edu/sands/win/ Go Now

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Applying Your JMP License

Details: On the Choose a File screen, select the license file that you downloaded from the JMP License Renewal Files page and click Choose. On the Personalize Your JMP License screen, enter your name and department if you wish and then click OK. You will see a dialog box that says “Your license has been accepted. Thank You.”

› Verified 3 days ago

› Url: https://itservices.usc.edu/stats/jmp/applylicensemac/ Go Now

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Moving the Content of Your ITS-Supported Unix Account

Details: The instructions below will show you how to copy and save your content from an ITS-supported Unix server (BCF, HSC, or SCF) to your computer. Once you have this content saved to your computer, you can easily upload it to a cloud-based storage solution for safekeeping and/or use ITS-supported web platforms or school/unit-based resources to recreate websites that currently reside on …

› Verified 9 days ago

› Url: https://itservices.usc.edu/solaris-retirement/instructions/ Go Now

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Installing Sophos Endpoint Security (Home and Mobile) for

Details: If you are a faculty or staff member, locate the SophosWinFacStaffUM10.7.exe file and double-click it to launch the installer. If you are a student, locate the SophosWinStuUM10.7.exe file and double-click it to launch the installer; Sophos will remove any previously installed antivirus software from your computer at this point.

› Verified 3 days ago

› Url: https://itservices.usc.edu/security/sophos/offcampus/ Go Now

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Removing a Virus (Windows)

Details: If your computer has been infected by a virus, ITS recommends that you follow the guidelines below. The Evaluate Security and Download Files section will help you to identify the current level of security on your computer and the files you will need to download. The Install and Run Necessary Software section will help you install and run the antivirus program.

› Verified 8 days ago

› Url: https://itservices.usc.edu/security/removevirus/ Go Now

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SIS Access Request Form

Details: The SIS Access Request Form allows you to: Request access to SIS by completing the SIS Access Form and the online FERPA tutorial. Request access to additional processes on SIS. Request a change in access when you change departments. Reactivate your access to SIS (requires completing the online FERPA tutorial). Notify User Coordination when you […]

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› Url: https://itservices.usc.edu/sis/accessinstructions/ Go Now

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Maintaining Mac OS X Security

Details: Use caution before enabling file-sharing services, since networked computers are open to potential security breaches. Getting Help. The ITS Customer Support Center provides support for software available on the software download page. For help with other programs, contact the software’s vendor or go to the vendor’s website.

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› Url: https://itservices.usc.edu/security/mac/ Go Now

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Installing JMP Pro for Macintosh

Details: This document will explain how to install JMP Pro on a computer running Mac OS X 10.6 (Snow Leopard) and later. Installing JMP Pro. Go to software.usc.edu/jmp and download JMP Pro for Mac.; Double-click the JMP Pro file to expand the JMP files. The JMP folder should automatically open.; In the JMP folder, double-click the application called JMP Pro.pkg to begin the installation process.

› Verified 5 days ago

› Url: https://itservices.usc.edu/stats/jmp/pro-mac/ Go Now

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Frequently Asked Questions about Viruses

Details: software download page. If you believe your system has been infected by a virus, see Removing a Virus. What is a virus definition? A virus definition is a file provided by the antivirus software vendor that allows the antivirus program to identify a virus on a computer. Virus definitions are updated frequently. How do I remove a virus infection?

› Verified 5 days ago

› Url: https://itservices.usc.edu/security/virusfaq/ Go Now

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Reactivating Your MATLAB License File

Details: You will need to reactivate your MATLAB software license every year on December 30. The instructions below will explain how to reactivate your MATLAB license file. Reactivating MATLAB on a PC or Mac Open MATLAB. If your MATLAB license has already expired, the activation client will launch and you can skip the next step. Navigate […]

› Verified 5 days ago

› Url: https://itservices.usc.edu/matlab/reactivate/ Go Now

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AnyConnect Virtual Private Networking (VPN)

Details: Some USC online services require access through on-campus USC Secure Wireless or a wired network connection. USC offers Virtual Private Networking (VPN) to provide secure remote access to these services when you are off-campus. Use AnyConnect VPN if you are away from the USC campus and are unable to connect to services. Additionally, you must […]

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› Url: https://itservices.usc.edu/vpn/ Go Now

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ITS Systems Support SLA

Details: Remove 3rd party software if it causes problems with the proper functioning of the system and/or other supported software. ITS will not configure unsecured protocols on the system(s), such as telnet, FTP, SMTP, rlogin, rsh, etc. Any mission-critical exceptions must be exclusively negotiated and will carry a separate charge.

› Verified 6 days ago

› Url: https://itservices.usc.edu/files/2013/11/colosla2008.doc Go Now

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Using SAS on USC’s Compute Facilities

Details: SAS is installed on the Center for High-Performance Computing, Basic Compute Facility (BCF), and Student Compute Facility (SCF) servers. Users must have an account on one of these compute facilities in order to use SAS or any of the other statistics packages with their UNIX accounts. ITS automatically creates UNIX accounts for faculty, staff, and […]

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› Url: https://itservices.usc.edu/stats/sas/sasunix/ Go Now

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Setting Up Managed Backup Services for Servers

Details: Download the Symantec NetBackup Client 6.5.2 for a 32-bit operating system or Symantec NetBackup Client x64 for 64-bit operating system from the Software Download page. To install the Symantec NetBackup software, follow the steps below. If you have downloaded the 32-bit version, open nbsetup-x86.exe and click Next to begin the client installation.

› Verified 6 days ago

› Url: https://itservices.usc.edu/backup/netbackup64/ Go Now

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Frequently Asked Questions about Office 365

Details: What file types can I upload? You can upload most document file types. For security reasons, you cannot upload applications. Can I access my OneDrive for Business files directly from my desktop computer or mobile device? Yes. There are desktop clients for Windows 7, 8, 8.1, and 10 and Mac OS X (10.9 and above).

› Verified 1 days ago

› Url: https://itservices.usc.edu/office365/faq/ Go Now

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ITS Backup Services for Servers

Details: Licensing questions can be directed to [email protected] Pricing Setup Fees: Unmanaged Backup for UNIX-based servers: $250.00 ($125/hour, 2 hours of setup time) Managed Backup (Symantec NetBackup) for Windows and Apple operating systems: $475.00 ($350.00 for the NetBackup license and $125.00 for 1 hour of policy configuration and setup time.)

› Verified 4 days ago

› Url: https://itservices.usc.edu/backup/ Go Now

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Using SAS on UNIX (Win)

Details: This page provides instructions on setting up SAS with UNIX on a Windows computer using X-Win 32.. Once you have followed instructions below, you will be able to start SAS by logging into your UNIX account on X-Win 32 and typing sas each time you use the software in the future.. Open the X-Win 32 application on your PC.; You will see a prompt that says: bash-3.2$

› Verified 8 days ago

› Url: https://itservices.usc.edu/stats/sas/sasunixwin/ Go Now

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Using SAS on UNIX (Mac)

Details: Once you have followed the instructions below, you will be able to start SAS by logging in to your UNIX account and typing sas each time you use the software in the future. Open the X11 application on your Mac. NOTE: The X11 program is not available for Mac OS X Mountain Lion at this time. You will see the following prompt: bash-3.2$

› Verified 8 days ago

› Url: https://itservices.usc.edu/stats/sas/sasunixmac/ Go Now

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Avaya one-X™ Deskphone Edition for 9630/9630G IP …

Details: means a Designated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. "Hardware" means the standard hardware Products,

› Verified 9 days ago

› Url: https://itservices.usc.edu/files/2013/11/9630.pdf Go Now

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